THE MAIN OBJECTIVE OF THE EMPLOYEES OF GESTOR HAND TOOLS FORGED STEEL INDUSTRY AND COMMERCE CO., WHICH MANUFACTURES HAND TOOLS IN THE FORGED STEEL INDUSTRY WITH HOT FORGING, MOLD DESIGN, CNC MACHINING AND SHEET SHAPING METHODS, IS TO FULLY SATISFY THE NEEDS AND EXPECTATIONS OF THE CUSTOMERS AND RELEVANT PARTIES IN TERMS OF QUANTITY, TIME AND QUALITY, AND TO ACHIEVE THE HIGHEST CUSTOMER SATISFACTION.

WE UNDERTAKE TO;

  • BECOME AN OUTSTANDING COMPANY WITH OUR RESPECT FOR THE ENVIRONMENT, AND THE TRUST WE INSTILL IN OUR USERS;
  • SUPPORT AND MAINTAIN QUALITY IMPROVEMENT ACTIVITIES WITH THE PARTICIPATION OF ALL EMPLOYEES;
  • ADOPT RISK AND OPPORTUNITY ORIENTED THINKING;
  • ADOPT A REASONABLE PRICING POLICY IN ACCORDANCE WITH INTERNATIONAL MARKET CONDITIONS, AND TO ENCOURAGE ALL EMPLOYEES TO ADOPT INTEGRITY AS A DISCIPLINE;
  • ADOPT “CONTINUOUS IMPROVEMENT” AND “DOING BUSINESS RIGHT THE FIRST TIME” AS FUNDAMENTAL MANAGEMENT PRINCIPLES;
  • PROVIDE THE RESOURCES NECESSARY FOR ACHIEVING THE QUALITY OBJECTIVES AND TO REVISE AND MONITOR THESE OBJECTIVES ON A DAILY BASIS;
  • PERFORM CONTINUOUS EDUCATION;
  • IMPLEMENT QUALITY MANAGEMENT SYSTEM